If a user gets a message similar to "Access Denied", go to "c:\Program Files (x86)\" and right click on "Street Resource Group" folder. Go to the "Security" tab, "Edit", and make sure "Users" have the "modify" attribute for the folder. If not, select and apply, and then see if it works what they are doing.
Disclaimer
This information is intended for general information purposes only and to assist customers in understanding system functionality. It should not be construed as legal advice or opinion on any specific facts or circumstances. You are advised to consult your own compliance staff or attorney regarding your specific questions or situation to ensure your compliance with company policies & procedures, applicable laws, and regulations.