Symptom

When using using Encompass with Microsoft Outlook, Windows states exactly or something similar to "The 'secman64.outlooksecuritymanager64' com object is not registered."


Cause

The secman64.dll is not registered with Windows' regserver.


Solution

Open an elevated CMD prompt and type in the following order pressing enter after each line:

1. cd "c:\program files (x86)\common files\outlook security Manager"

2. regsvr32 secman64.dll


A popup will state if the command has been successfully executed or not. If not, please make sure the file exists in c:\program files (x86)\common files\outlook security Manager


Disclaimer
This information is intended for general information purposes only and to assist customers in understanding system functionality. It should not be construed as legal advice or opinion on any specific facts or circumstances. You are advised to consult your own compliance staff or attorney regarding your specific residential mortgage lending questions or situation to ensure your compliance with applicable laws and regulations.