Encompass
FIRST SOLUTION: Encompass Crash (without Encompass Error) When Printing/Viewing/Displaying Files Within Encompass Attachment(s): NTDLL Error.png A...
Mon, 11 May, 2020 at 2:42 PM
From Ellie Mae: Details: Symptom: Users are receiving one of the following errors: "Printer not activated, error code -20" "Printe...
Thu, 18 Apr, 2019 at 1:11 PM
From Encompass article 000023874 Details: Below errors are received when Printing, Previewing, Retrieving or Uploading files in the eFolder with Adobe...
Tue, 25 Feb, 2020 at 9:37 AM
If you get an error when previewing files from within Encompass and something along the lines of "System.InvalidClastException" or followign pictu...
Wed, 18 Mar, 2020 at 10:42 AM
Steps: Command Line Steps to disable a Plugin 1. Click the START button on your selected workstation and enter CMD in the Search Programs and Files fie...
Thu, 21 May, 2020 at 2:40 PM
You can try these troubleshooting steps: -Navigate to C:\SmartClientCache\Apps\Ellie Mae\Encompass\RemoveUAC.exe and make sure all checkboxes are checked. ...
Tue, 12 May, 2020 at 9:33 AM
Symptoms for this case include logging into Encompass and getting messages that there are Documents that need to be attached, or the Background Attaching di...
Tue, 21 Jul, 2020 at 9:00 AM
Solution Details: When previewing documents for printing in Encompass, the document loads, but remains out of view until you click on the window. Re...
Tue, 28 Jul, 2020 at 1:59 PM
Details: Clients are reporting the following error message in Encompass when attempting to upload documents into the eFolder: This can be caused by one...
Fri, 14 Aug, 2020 at 10:57 AM